Steward queue/CASE-002502
Steward case

CASE-002502

Confidence 0.80 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-92664workflow paused, state held

Side-by-side comparison

Incoming CLM-402645 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-402645incoming
#1MBR-044318Roy Payne
0.803 rec.
Best evidence: Name
NameRoy PayneRoy Payne
Date of birth1987-01-021987-01-20
Member ID—
N/A
UHC-52043-76
SSN—
•••-••-N/A
•••-••-8186
Phone—
null
2617780795
Email—
NULL
roy.payne@aol.com
Address—
NULL
5791 Baseline Rd
City / state / ZIP—
null, UNKNOWN, null
Columbus, OH, 43228
Group—
null
GRP-6749
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordPRV ×1CLM ×1ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044318Roy Payne0.80
Matched against PRV-20767, 2 fields compared, weighted score 0.800
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth0.60350%transposition
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39647d00ea28
    Escalated CLM-402645, top score 0.80, candidates MBR-044318

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-92664
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045320
Opened
2026-10-19 19:54:36
Top score
0.80