Steward queue/CASE-002503
Steward case

CASE-002503

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-34506workflow paused, state held

Side-by-side comparison

Incoming CLM-416058 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-416058incoming
#1MBR-044748Grace Burns
0.831 rec.
Best evidence: NameDate of birth
NameGrcae BurnsGrace Burns
Date of birth1977-04-131977-04-13
Member ID—
UNKNOWN
UHC-16324-01
SSN—
•••-••-NULL
•••-••-8919
Phone—
6253769
9536253769
Email—
N/A
grace.burns@icloud.com
Address—6686 Mountain View Dr
City / state / ZIP—
N/A, UNKNOWN
Seattle, WA, 98190
GroupGRP-7066GRP-7066
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044748Grace Burns0.83
Matched against ENR-121130, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-121130Grace Burns1977-04-13Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:558c3068b890
    Escalated CLM-416058, top score 0.83, candidates MBR-044748

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-34506
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-025242
Opened
2026-10-22 12:43:43
Top score
0.83