Steward case

CASE-002529

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-63176workflow paused, state held

Side-by-side comparison

Incoming TPA-54795 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-54795incoming	#1MBR-027990Lawrence Ortega 0.833 rec. Best evidence: NameDate of birth
Name	Lawrence Ortega	Lawrence Ortega
Date of birth	1984-07-09	1984-07-09
Member ID	— UNKNOWN	UHC-39292-35
SSN	— •••-••--	•••-••-5369
Phone	— -	9632023313
Email	—	lawrence.ortega@gmail.com
Address	— -	1931 Lake View Rd
City / state / ZIP	— -	Plano, TX, 75090
Group	— null	GRP-8050
Plan	OPTIONS-PPO	OPTIONS-PPO
Sources, records	TPA1 record	CLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-027990Lawrence Ortega0.83

Matched against CLM-410949, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-410949Lawrence Ortega1984-07-09Scored 1.00
CLMCLM-410948Lawrence Ortega1984-07-09Scored 1.00
ENRENR-114367Lawrence Ortega1984-07-09Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39a40460409c
Escalated TPA-54795, top score 0.83, candidates MBR-027990

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Lawrence OrtegaMBR-027990, score 0.83, 3 recordsLinkConfirm as a distinct identityTPA-54795 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-63176
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-037298
Opened: 2026-10-19 19:54:36
Top score: 0.83