Steward queue/CASE-002533
Steward case

CASE-002533

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-12541workflow paused, state held

Side-by-side comparison

Incoming CLM-412724 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-412724incoming
#1MBR-039123Cheryl Carr
0.831 rec.
Best evidence: NameDate of birth
NameCheryl CarrCheryl Carr
Date of birth1953-08-271953-08-27
Member IDUHC-96712-99—
SSN—
•••-••--
—
Phone—
-
2346211532
Email—
N/A
—
Address—
N/A
1857 Valley View Dr
City / state / ZIP—
NULL
Scottsdale, AZ
GroupGRP-8312GRP-8312
Plan—
NULL
CORE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-039123Cheryl Carr0.83
Matched against ENR-116715, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-116715Cheryl Carr1953-08-27Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ced2abbc05
    Escalated CLM-412724, top score 0.83, candidates MBR-039123

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-12541
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-010948
Opened
2026-10-19 19:54:36
Top score
0.83