Steward queue/CASE-002547
Steward case

CASE-002547

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-45431workflow paused, state held

Side-by-side comparison

Incoming CLM-421276 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-421276incoming
#1MBR-011031Janet Brown
0.834 rec.
Best evidence: NameDate of birth
NameJanet E BrownJanet E Brown
Date of birth1939-08-231939-08-23
Member ID—
N/A
UHC-78003-20
SSN—
•••-••--
—
Phone—6197299720
Email—janet.brown44@icloud.com
Address—
null
1614 Washington St
City / state / ZIP—
null, N/A
Dallas, TX, 75288
GroupGRP-5902GRP-5902
Plan—CORE-HMO
Sources, recordsCLM1 recordENR ×1CLM ×34 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-011031Janet Brown0.83
Matched against ENR-127900, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55dcf84ca378
    Escalated CLM-421276, top score 0.83, candidates MBR-011031

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-45431
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030500
Opened
2026-10-22 12:43:43
Top score
0.83