Steward queue/CASE-002554
Steward case

CASE-002554

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-44774workflow paused, state held

Side-by-side comparison

Incoming TPA-51136 against 3 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-51136incoming
#1MBR-011071Amy Murray
0.833 rec.
Best evidence: NameDate of birth
#2MBR-012866Charles Murray
0.655 rec.
Best evidence: none ≥ 0.90
#3MBR-040533Charlees Murray
0.651 rec.
Best evidence: none ≥ 0.90
NameAmy MurrayAmy MurrayCharles P MurrayCharlees Murray
Date of birth1952-03-151952-03-151952-01-151952-01-15
Member ID—UHC-24519-12UHC-35400-66—
SSN—•••-••-1959•••-••-3224•••-••-3224
Phone—
UNKNOWN
—67032950306703295030
Email—amy.murray@hotmail.comcharles.murray@icloud.com—
Address—5657 Central Ave8544 Apache Blvd5473 Mesa Dr
City / state / ZIP—
NULL
San Diego, CA, 92144Nashville, TN, 37208San Diego, CA, 92199
Group—GRP-0270GRP-6232—
PlanMEDICARE-ADV-BMEDICARE-ADV-BCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsTPA1 recordCLM ×2TPA ×13 recordsENR ×1PRV ×2TPA ×1CLM ×15 recordsCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-011071Amy Murray0.83
Matched against CLM-402654, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-012866Charles Murray0.65
Matched against ENR-131733, 2 fields compared, weighted score 0.648
FieldSimilarityWeightShareNote
Name0.80350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity
  • ENRENR-131733Charles Murray1952-01-15Scored 1.00
  • PRVPRV-27151Charles Murray1952-01-15Scored 1.00
  • PRVPRV-27150Charles Murray1952-01-15Scored 1.00
  • TPATPA-60700Charlie Murray1952-10-15Scored 0.87
  • CLMCLM-424274Charles Murraay1952-01-15Scored 0.99
▶#3MBR-040533Charlees Murray0.65
Matched against CLM-424275, 2 fields compared, weighted score 0.647
FieldSimilarityWeightShareNote
Name0.79350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity
  • CLMCLM-424275Charlees Murray1952-01-15Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39cc766b1350
    Escalated TPA-51136, top score 0.83, candidates MBR-011071, MBR-012866, MBR-040533

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-44774
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030202
Opened
2026-10-19 19:54:36
Top score
0.83