Steward queue/CASE-002558
Steward case

CASE-002558

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-92484workflow paused, state held

Side-by-side comparison

Incoming CLM-426403 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-426403incoming
#1MBR-021167Dot Alexander
0.832 rec.
Best evidence: NameDate of birth
NameDorothy AlexanderDot Alexander
Date of birth1946-07-261946-07-26
Member IDUHC-81221-87—
SSN—
•••-••-null
—
Phone9653078462
19653078462
—
Email—dorothy.alexander56@proton.me
Address—4659 Ocean Ave
City / state / ZIP—
UNKNOWN
Atlanta, GA, 30303
GroupGRP-6272—
Plan—
null
MEDICARE-ADV-A
Sources, recordsCLM1 recordTPA ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-021167Dot Alexander0.83
Matched against TPA-61662, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-61662Dorothy Alexander1946-07-26Scored 1.00
  • TPATPA-61661Dot Alexander1946-07-26Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39666280a4f0
    Escalated CLM-426403, top score 0.83, candidates MBR-021167

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-92484
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045279
Opened
2026-10-19 19:54:36
Top score
0.83