Steward queue/CASE-002559
Steward case

CASE-002559

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-67066workflow paused, state held

Side-by-side comparison

Incoming CLM-419677 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-419677incoming
#1MBR-011143Abigail Armstrong
0.835 rec.
Best evidence: NameDate of birth
NameAbigail P Armstrong
Abigail P. Armstrong
Abigail P Armstrong
Date of birth2006-10-062006-10-06
Member ID—
-
UHC-16262-32
SSN•••-••-8238—
Phone—
N/A
9635783174
Email—
null
abigail.armstrong2@gmail.com
Address—9469 Apache Blvd
City / state / ZIP—
N/A, UNKNOWN, UNKNOWN
Dallas, TX, 75231
Group—GRP-4799
Plan—
NULL
SELECT-EPO
Sources, recordsCLM1 recordCLM ×3ENR ×1TPA ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-011143Abigail Armstrong0.83
Matched against CLM-419679, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-419679Abigail Armstrong2006-10-06Scored 1.00
  • CLMCLM-419678Abigail Armstrong2006-10-06Scored 1.00
  • ENRENR-125917Abigail Armstrong2006-10-06Scored 1.00
  • CLMCLM-419676Abigail Armstrong2006-10-06Scored 1.00
  • TPATPA-58688Abigail Armstrong2006-10-06Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55c22ccc51b6
    Escalated CLM-419677, top score 0.83, candidates MBR-011143

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-67066
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-038616
Opened
2026-10-22 12:43:43
Top score
0.83