Steward queue/CASE-002560
Steward case

CASE-002560

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-12856workflow paused, state held

Side-by-side comparison

Incoming TPA-52657 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-52657incoming
#1MBR-023320Zachary Romero
0.832 rec.
Best evidence: NamePhone
NameZachary Romero
Romero, Zachary
Zachary Romero
Date of birth—1987-08-21
Member ID—
-
UHC-63280-47
SSN—•••-••-8360
Phone91637393179163739317
Email—zachary.romero50@gmail.com
Address—
NULL
7869 Camelback Rd
City / state / ZIP—
UNKNOWN, NULL
Sacramento, CA, 95833
GroupGRP-7269GRP-7269
Plan—
N/A
CHOICE-PLUS-PPO
Sources, recordsTPA1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-023320Zachary Romero0.83
Matched against ENR-107873, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00367%
Phone1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:393e91632a2e
    Escalated TPA-52657, top score 0.83, candidates MBR-023320

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-12856
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-011193
Opened
2026-10-19 19:54:36
Top score
0.83