Steward queue/CASE-002569
Steward case

CASE-002569

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-89986workflow paused, state held

Side-by-side comparison

Incoming CLM-427245 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-427245incoming
#1MBR-026324Stephen Carter
0.835 rec.
Best evidence: NameDate of birth
#2MBR-039295Sareh Carter
0.693 rec.
Best evidence: none ≥ 0.90
NameStephen CarterStephen X CarterSareh L Carter
Date of birth1945-09-161945-09-161945-05-16
Member ID—
NULL
UHC-47675-96UHC-32006-47
SSN—
•••-••-UNKNOWN
•••-••-4215•••-••-5412
Phone—
N/A
47822680646486300867
Email—stephen.carter@icloud.comsarah.carter59@gmail.com
Address—
NULL
8200 Pine Dr7352 Hillcrest Rd
City / state / ZIP—
N/A, NULL,
Tempe, AZ, 85245Gilbert, AZ, 85274
GroupGRP-3409GRP-3409GRP-5780
PlanMEDICARE-ADV-BMEDICARE-ADV-BSELECT-EPO
Sources, recordsCLM1 recordCLM ×3TPA ×1ENR ×15 recordsCLM ×33 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-026324Stephen Carter0.83
Matched against CLM-427244, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-039295Sareh Carter0.69
Matched against CLM-410086, 2 fields compared, weighted score 0.692
FieldSimilarityWeightShareNote
Name0.88350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e559c60e82
    Escalated CLM-427245, top score 0.83, candidates MBR-026324, MBR-039295

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-89986
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044701
Opened
2026-10-19 19:54:36
Top score
0.83