Steward case

CASE-002570

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-95123workflow paused, state held

Side-by-side comparison

Incoming TPA-59901 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-59901incoming	#1MBR-027370Arthur Sandoval 0.832 rec. Best evidence: Date of birth
Name	Ssan Q Sandoval	Arthur Q Sandoval
Date of birth	1987-02-16 02/16/87	1987-02-16
Member ID	—	UHC-82816-42
SSN	•••-••-5792	•••-••-4418
Phone	—	7716850817
Email	susan.sandoval@hotmail.com	arthur.sandoval93@gmail.com
Address	5988 River Rd	683 Mesa Dr
City / state / ZIP	Tempe, AZ, 85250 Tempe, Arizona, 85250	Jacksonville, FL, 32256
Group	— -	GRP-5931
Plan	CHOICE-PLUS-PPO	CHOICE-PLUS-PPO
Sources, records	TPA1 record	ENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-027370Arthur Sandoval0.83

Matched against CLM-408649, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	0.77	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-111403Arthur Sandoval1987-02-16Rule 0.99
CLMCLM-408649Arthur Sanodval1987-02-16Rule 0.99

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:3977a802a5a5
Escalated TPA-59901, top score 0.83, candidates MBR-027370

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Arthur SandovalMBR-027370, score 0.83, 2 recordsLinkConfirm as a distinct identityTPA-59901 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-95123
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-045833
Opened: 2026-10-19 19:54:36
Top score: 0.83