Steward case

CASE-002580

Confidence 0.75 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-51863workflow paused, state held

Side-by-side comparison

Incoming CLM-428854 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-428854incoming	#1MBR-021370Hannah Santiago 0.751 rec. Best evidence: NameDate of birth
Name	Hannah Santiago	Hannah Santiago
Date of birth	1963-03-04 03/04/63	1963-03-04
Member ID	— null	—
SSN	—	•••-••-1979
Phone	— NULL	7224772081
Email	— UNKNOWN	—
Address	7868 Mountain View Dr	4555 Washington St
City / state / ZIP	Chandler, AZ, 85295	Eden Prairie, MN, 55362
Group	GRP-1237	—
Plan	— NULL	NAVIGATE-HMO
Sources, records	CLM1 record	TPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-021370Hannah Santiago0.75

Matched against TPA-62740, 3 fields compared, weighted score 0.750

Field	Similarity	Weight	Share	Note
Name	1.00	3	38%
Date of birth	1.00	3	38%	exact
Address	0.00	2	25%	different

Guard: noneConflicts: none

Records in this identity

TPATPA-62740Hannah Santiago1963-03-04Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:391df17e53aa
Escalated CLM-428854, top score 0.75, candidates MBR-021370

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Hannah SantiagoMBR-021370, score 0.75, 1 recordLinkConfirm as a distinct identityCLM-428854 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-51863
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-033152
Opened: 2026-10-19 19:54:36
Top score: 0.75