Steward queue/CASE-002594
Steward case

CASE-002594

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-17686workflow paused, state held

Side-by-side comparison

Incoming CLM-418537 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-418537incoming
#1MBR-021496Samantha Anderson
0.832 rec.
Best evidence: NameDate of birth
NameSamantha AndersonSamantha L Anderson
Date of birth1971-12-101971-12-10
Member IDUHC-16105-67—
SSN——
Phone—4333355037
Email——
Address1292 Palm Dr
1292 PALM DRIVE
4356 Spring St
City / state / ZIPOrlando, FL, 32857Jacksonville, FL, 32220
Group——
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsCLM1 recordCLM ×1TPA ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-021496Samantha Anderson0.83
Matched against TPA-58180, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-418538Samantha Anderson1971-12-10Scored 1.00
  • TPATPA-58180Sam Anderson1971-12-10Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:550ff6f72fa3
    Escalated CLM-418537, top score 0.83, candidates MBR-021496

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-17686
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-014801
Opened
2026-10-22 12:43:43
Top score
0.83