Steward queue/CASE-002595
Steward case

CASE-002595

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-44838workflow paused, state held

Side-by-side comparison

Incoming TPA-54976 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-54976incoming
#1MBR-034170Cheryl Andrews
0.832 rec.
Best evidence: NameDate of birth
NameCheryl AndrewsCheryl Andrews
Date of birth1971-11-24
19711124
1971-11-24
Member ID—
UNKNOWN
UHC-98602-23
SSN•••-••-6341—
Phone—
UNKNOWN
5257626241
Email—
UNKNOWN
—
Address—
N/A
5022 Camelback Rd
City / state / ZIP—
NULL
Atlanta, GA, 30369
GroupGRP-8155GRP-8155
Plan—
NULL
—
Sources, recordsTPA1 recordTPA ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-034170Cheryl Andrews0.83
Matched against TPA-54975, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55069e8280db
    Escalated TPA-54976, top score 0.83, candidates MBR-034170

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-44838
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030233
Opened
2026-10-22 12:43:43
Top score
0.83