Steward queue/CASE-002673
Steward case

CASE-002673

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-87840workflow paused, state held

Side-by-side comparison

Incoming CLM-428985 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-428985incoming
#1MBR-012072Harold Hall
0.832 rec.
Best evidence: NamePhone
NameHarold HallHarold Hall
Date of birth1977-02-201978-02-20
Member ID—
N/A
UHC-71225-35
SSN—
•••-••- null
•••-••-2213
Phone83633906518363390651
Email—harold.hall71@icloud.com
Address—4518 Union St
City / state / ZIP—Dallas, TX, 75298
GroupGRP-5064GRP-5064
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordTPA ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-012072Harold Hall0.83
Matched against ENR-137993, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00367%
Phone1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39eee1a16d39
    Escalated CLM-428985, top score 0.83, candidates MBR-012072

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-87840
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044188
Opened
2026-10-19 19:54:36
Top score
0.83