Steward queue/CASE-002676
Steward case

CASE-002676

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-93638workflow paused, state held

Side-by-side comparison

Incoming CLM-400204 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-400204incoming
#1MBR-039844Gerald Knight
0.831 rec.
Best evidence: NameDate of birth
NameGerald KnightGerald Knight
Date of birth1963-02-061963-02-06
Member ID—
-
UHC-94266-68
SSN—
•••-••- null
•••-••-4395
Phone—4744859616
Email——
Address—
UNKNOWN
2508 Highland Ave # 178
City / state / ZIP—
UNKNOWN
Phoenix, AZ, 85026
GroupGRP-9918GRP-9918
Plan—
NULL
CHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-039844Gerald Knight0.83
Matched against ENR-100300, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-100300Gerald Knight1963-02-06Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3980c1587ea4
    Escalated CLM-400204, top score 0.83, candidates MBR-039844

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-93638
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045520
Opened
2026-10-19 19:54:36
Top score
0.83