Steward case

CASE-002690

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-51367workflow paused, state held

Side-by-side comparison

Incoming CLM-423205 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-423205incoming	#1MBR-012180Keith Griffin 0.832 rec. Best evidence: NameDate of birth	#2MBR-035523Keith Griffin 0.832 rec. Best evidence: NameDate of birth
Name	Keith Griffin	Keith Griffin	Keith Griffin
Date of birth	1979-04-15	1979-04-15	1979-04-15
Member ID	— null	UHC-52969-88	—
SSN	—	•••-••-2059	—
Phone	— null	5088426049	5088426049
Email	— UNKNOWN	keith.griffin90@gmail.com	—
Address	— NULL	9173 Lake View Rd	1713 Cedar Ln
City / state / ZIP	— null, -	Tucson, AZ	Sacramento, CA
Group	GRP-1499	GRP-1499	GRP-1499
Plan	MEDICARE-ADV-A	MEDICARE-ADV-A	—
Sources, records	CLM1 record	ENR ×1PRV ×12 records	TPA ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-012180Keith Griffin0.83

Matched against ENR-130349, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-130349Keith Griffin1979-04-15Scored 0.94
PRVPRV-26855Keith Griffin1979-04-15Scored 0.94

▶#2MBR-035523Keith Griffin0.83

Matched against TPA-60196, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

TPATPA-60196Keith Griffin1979-04-15Scored 1.00
CLMCLM-423204Keith Griffin1979-04-15Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:3914dc279850
Escalated CLM-423205, top score 0.83, candidates MBR-012180, MBR-035523

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Keith GriffinMBR-012180, score 0.83, 2 recordsLinkLink to Keith GriffinMBR-035523, score 0.83, 2 recordsLinkConfirm as a distinct identityCLM-423205 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-51367
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-032983
Opened: 2026-10-19 19:54:36
Top score: 0.83