Steward queue/CASE-002692
Steward case

CASE-002692

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-72646workflow paused, state held

Side-by-side comparison

Incoming TPA-51899 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-51899incoming
#1MBR-044138Pamela Harvey
0.831 rec.
Best evidence: NameDate of birth
NamePamela HarveyPamela V Harvey
Date of birth1942-08-04
04-08-1942
1942-08-04
Member ID—
-
—
SSN—
•••-••-N/A
•••-••-9307
Phone—
-
—
Email—
null
—
Address—7685 Ridge Rd
City / state / ZIP—
NULL, N/A
Scottsdale, AZ, 85250
Group—GRP-9740
PlanOPTIONS-PPOOPTIONS-PPO
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044138Pamela Harvey0.83
Matched against CLM-404357, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-404357Pamela Harvey1942-08-04Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39db02eaffd0
    Escalated TPA-51899, top score 0.83, candidates MBR-044138

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-72646
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-040313
Opened
2026-10-19 19:54:36
Top score
0.83