Steward queue/CASE-002728
Steward case

CASE-002728

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-98474workflow paused, state held

Side-by-side comparison

Incoming CLM-414436 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-414436incoming
#1MBR-012530Wei Washington
0.833 rec.
Best evidence: NameDate of birth
NameWei WashingtonWei Washington
Date of birth1938-12-18
18-12-1938
1938-12-18
Member ID—
N/A
UHC-27182-89
SSN—
•••-••--
•••-••-1540
Phone—
UNKNOWN
2287229709
Email—
NULL
wei.washington@hotmail.com
Address—1983 Central Ave
City / state / ZIP—
NULL
Jacksonville, FL, 32221
GroupGRP-2179GRP-2179
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-012530Wei Washington0.83
Matched against CLM-414438, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39138d30ac82
    Escalated CLM-414436, top score 0.83, candidates MBR-012530

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-98474
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046552
Opened
2026-10-19 19:54:36
Top score
0.83