Steward queue/CASE-002729
Steward case

CASE-002729

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-50485workflow paused, state held

Side-by-side comparison

Incoming CLM-430587 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-430587incoming
#1MBR-012532Ahmed Ford
0.832 rec.
Best evidence: NameDate of birth
NameAhmed FordAhmed Ford
Date of birth1982-09-171982-09-17
Member ID—
null
UHC-62656-26
SSN—•••-••-2179
Phone—
7536705
2927536705
Email—
null
—
Address—
UNKNOWN
7650 Apache Blvd
City / state / ZIP—
UNKNOWN, -, NULL
Dallas, TX, 75210
GroupGRP-2211GRP-2211
Plan—
N/A
SELECT-EPO
Sources, recordsCLM1 recordTPA ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-012532Ahmed Ford0.83
Matched against TPA-63504, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39c24f9bc5fb
    Escalated CLM-430587, top score 0.83, candidates MBR-012532

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-50485
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-032644
Opened
2026-10-19 19:54:36
Top score
0.83