Steward queue/CASE-002766
Steward case

CASE-002766

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-77834workflow paused, state held

Side-by-side comparison

Incoming TPA-60699 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-60699incoming
#1MBR-040533Charlees Murray
0.811 rec.
Best evidence: NameAddress
#2MBR-012866Charles Murray
0.635 rec.
Best evidence: NameEmail
NameCharles MurrayCharlees MurrayCharles P Murray
Date of birth1951-01-151952-01-151952-01-15
Member ID—
NULL
—UHC-35400-66
SSN—•••-••-3224•••-••-3224
Phone—67032950306703295030
Emailcharles.murray@icloud.com—charles.murray@icloud.com
Address5473 Mesa Dr # 768
5473 Mesa Drive #768
5473 Mesa Dr8544 Apache Blvd
City / state / ZIPSan Diego, CA, 92199San Diego, CA, 92199Nashville, TN, 37208
GroupGRP-6232—GRP-6232
PlanSELECT-EPOCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsTPA1 recordCLM ×11 recordENR ×1PRV ×2TPA ×1CLM ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-040533Charlees Murray0.81
Matched against CLM-424275, 3 fields compared, weighted score 0.809
FieldSimilarityWeightShareNote
Name0.99338%
Date of birth0.50338%one_digit
Address1.00225%exact
Guard: noneConflicts: none
Records in this identity
  • CLMCLM-424275Charlees Murray1952-01-15Single record 1.00
▶#2MBR-012866Charles Murray0.63
Matched against ENR-131733, 4 fields compared, weighted score 0.632
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.50332%one_digit
Email1.001.516%
Address0.00221%different
Guard: noneConflicts: none
Records in this identity
  • ENRENR-131733Charles Murray1952-01-15Scored 1.00
  • PRVPRV-27151Charles Murray1952-01-15Scored 1.00
  • PRVPRV-27150Charles Murray1952-01-15Scored 1.00
  • TPATPA-60700Charlie Murray1952-10-15Scored 0.87
  • CLMCLM-424274Charles Murraay1952-01-15Scored 0.99

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3914c4e7671f
    Escalated TPA-60699, top score 0.81, candidates MBR-040533, MBR-012866

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-77834
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041747
Opened
2026-10-19 19:54:36
Top score
0.81