Steward queue/CASE-002768
Steward case

CASE-002768

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-25512workflow paused, state held

Side-by-side comparison

Incoming CLM-409906 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-409906incoming
#1MBR-046144Pamela Snadoval
0.831 rec.
Best evidence: NameDate of birth
NamePamela SandovalPamela Snadoval
Date of birth1952-10-28
10/28/1952
1952-10-28
Member ID—
-
UHC-52330-59
SSN—
•••-••--
—
Phone——
Email——
Address—7537 Ridge Rd
City / state / ZIP—
null, NULL
Austin, TX, 78763
GroupGRP-9490GRP-9490
PlanCORE-HMO—
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-046144Pamela Snadoval0.83
Matched against CLM-409907, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-409907Pamela Snadoval1952-10-28Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39918e831be8
    Escalated CLM-409906, top score 0.83, candidates MBR-046144

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-25512
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-020065
Opened
2026-10-19 19:54:36
Top score
0.83