Steward queue/CASE-002770
Steward case

CASE-002770

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-15995workflow paused, state held

Side-by-side comparison

Incoming TPA-53231 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-53231incoming
#1MBR-012907Benjamin Webb
0.833 rec.
Best evidence: NameDate of birth
NameBenjamin WebbBenjamin Z Webb
Date of birth1962-05-071962-05-07
Member ID—UHC-25854-29
SSN——
Phone—2114613491
Email——
Address—2520 Market St
City / state / ZIP—
N/A, UNKNOWN
Charlotte, NC, 28216
GroupGRP-9109GRP-9109
Plan—
N/A
CHOICE-PLUS-PPO
Sources, recordsTPA1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-012907Benjamin Webb0.83
Matched against CLM-407353, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55fe878339f1
    Escalated TPA-53231, top score 0.83, candidates MBR-012907

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-15995
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-013563
Opened
2026-10-22 12:43:43
Top score
0.83