Steward case

CASE-002771

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-92028workflow paused, state held

Side-by-side comparison

Incoming CLM-405386 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-405386incoming	#1MBR-041046Isabella Andrews 0.832 rec. Best evidence: NameDate of birth
Name	Isabella K Andrews	Isabella K Andrews
Date of birth	1959-10-19 10/19/59	1959-10-19
Member ID	— -	UHC-83174-58
SSN	—	•••-••-7802
Phone	— UNKNOWN	8309365434
Email	— N/A	—
Address	— N/A	7949 Mesa Dr
City / state / ZIP	— NULL, UNKNOWN, -	Charlotte, NC, 28280
Group	GRP-1262	GRP-1262
Plan	OPTIONS-PPO	OPTIONS-PPO
Sources, records	CLM1 record	ENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-041046Isabella Andrews0.83

Matched against ENR-107066, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-107066Isabella Andrews1959-10-19Rule 0.99
CLMCLM-405385Isabella Andrews1959-10-19Rule 0.99

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39856609e3c8
Escalated CLM-405386, top score 0.83, candidates MBR-041046

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Isabella AndrewsMBR-041046, score 0.83, 2 recordsLinkConfirm as a distinct identityCLM-405386 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-92028
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-045176
Opened: 2026-10-19 19:54:36
Top score: 0.83