Steward case

CASE-002781

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-36406workflow paused, state held

Side-by-side comparison

Incoming CLM-407884 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-407884incoming	#1MBR-015229Alice Hayes 0.835 rec. Best evidence: NameDate of birth
Name	Alice Hayes	Alice Q Hayes
Date of birth	2000-06-23	2000-06-23
Member ID	— N/A	UHC-80765-96
SSN	—	•••-••-8753
Phone	— N/A	3306052236
Email	—	—
Address	— UNKNOWN	4125 Mesa Dr
City / state / ZIP	— null, -	Tucson, AZ, 85791
Group	— UNKNOWN	GRP-8233
Plan	OPTIONS-PPO	OPTIONS-PPO
Sources, records	CLM1 record	ENR ×2CLM ×35 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-015229Alice Hayes0.83

Matched against ENR-110396, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-110396Alice Hayes2000-06-23Rule 0.99
ENRENR-110397Alice Hayes2000-06-23Rule 0.99
CLMCLM-407885Alice Hayes2000-06-23Rule 0.99
CLMCLM-407886Alice Hayes2000-06-23Rule 0.99
CLMCLM-407883Alice Hayes2000-06-23Rule 0.99

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:55248be80df1
Escalated CLM-407884, top score 0.83, candidates MBR-015229

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Alice HayesMBR-015229, score 0.83, 5 recordsLinkConfirm as a distinct identityCLM-407884 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-36406
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-026240
Opened: 2026-10-22 12:43:43
Top score: 0.83