Steward queue/CASE-002784
Steward case

CASE-002784

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-65972workflow paused, state held

Side-by-side comparison

Incoming CLM-419048 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-419048incoming
#1MBR-019417David Yang
0.833 rec.
Best evidence: NameDate of birth
NameDavid Yang
Yang, David
David W Yang
Date of birth1991-09-02
09/02/91
1991-09-02
Member ID—
-
UHC-99596-65
SSN—
•••-••--
•••-••-6591
Phone—
NULL
8532747627
Email—
N/A
david.yang@gmail.com
Address—
N/A
1276 Baseline Rd
City / state / ZIP—
N/A
Atlanta, GA, 30337
GroupGRP-0409GRP-0409
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×2TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-019417David Yang0.83
Matched against ENR-125110, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5592668fd6e3
    Escalated CLM-419048, top score 0.83, candidates MBR-019417

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-65972
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-038243
Opened
2026-10-22 12:43:43
Top score
0.83