Steward queue/CASE-002797
Steward case

CASE-002797

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-93906workflow paused, state held

Side-by-side comparison

Incoming ENR-132971 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-132971incoming
#1MBR-013129Jacqueline Hayes
0.831 rec.
Best evidence: NameDate of birth
NameJacqueline HayesJacqueline Hayes
Date of birth1983-05-03
03-05-1983
1983-05-03
Member IDUHC-23251-29—
SSN•••-••-0577—
Phone7257805430
725-780-5430
—
Emailjacqueline.hayes82@proton.me—
Address5066 Oak St
5066 Oak Street
—
City / state / ZIPCharlotte, NC, 28269—
GroupGRP-1152GRP-1152
PlanMEDICARE-ADV-B—
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-013129Jacqueline Hayes0.83
Matched against CLM-425222, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-425222Jacqueline Hayes1983-05-03Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55cfe2a9bbc1
    Escalated ENR-132971, top score 0.83, candidates MBR-013129

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-93906
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045580
Opened
2026-10-22 12:43:43
Top score
0.83