Steward queue/CASE-002802
Steward case

CASE-002802

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvjj6udb-30120workflow paused, state held

Side-by-side comparison

Incoming CLM-409030 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-409030incoming
#1MBR-013173Patricia Andrews
0.832 rec.
Best evidence: NamePhone
NamePatricia AndrewsPatricia O Andrews
Date of birth—
1996-05-70
1996-05-07
Member ID—UHC-97038-28
SSN—
•••-••-NULL
•••-••-1540
Phone4696792661
469-679-2661
4696792661
Email—
-
patricia.andrews73@gmail.com
Address—
N/A
9097 Washington St
City / state / ZIP—
UNKNOWN
Orlando, FL, 32873
GroupGRP-4147GRP-4147
Plan—
N/A
MEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-013173Patricia Andrews0.83
Matched against ENR-111947, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00367%
Phone1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55810d76d0d6
    Escalated CLM-409030, top score 0.83, candidates MBR-013173

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-30120
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-022814
Opened
2026-10-22 12:43:43
Top score
0.83