Steward queue/CASE-002805
Steward case

CASE-002805

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-15532workflow paused, state held

Side-by-side comparison

Incoming TPA-55774 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-55774incoming
#1MBR-015185Christina Carter
0.843 rec.
Best evidence: NamePhoneAddress
NameChristina CarterChristina V Carter
Date of birth1942-10-031943-10-03
Member ID—
null
UHC-20494-29
SSN—
•••-••-UNKNOWN
•••-••-1506
Phone5076300680
507-630-0680
5076300680
Email—christina.carter37@gmail.com
Address6427 Pine Dr
6427 Pine Drive
6427 Pine Dr
City / state / ZIPScottsdale, AZ, 85266
Scottsdale , AZ, 85266
Scottsdale, AZ, 85266
GroupGRP-5422GRP-5422
Plan—NAVIGATE-HMO
Sources, recordsTPA1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-015185Christina Carter0.84
Matched against ENR-117260, 4 fields compared, weighted score 0.842
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.50332%one_digit
Phone1.001.516%
Address1.00221%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3910fe705bf9
    Escalated TPA-55774, top score 0.84, candidates MBR-015185

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-15532
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-013236
Opened
2026-10-19 19:54:36
Top score
0.84