Steward case

CASE-002814

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-15587workflow paused, state held

Side-by-side comparison

Incoming CLM-406865 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-406865incoming	#1MBR-023476Amanda Hicks 0.835 rec. Best evidence: NameDate of birth
Name	Amanda Hicks	Amanda Hicks
Date of birth	1972-10-09	1972-10-09
Member ID	— -	UHC-66518-56
SSN	—	•••-••-2126
Phone	— N/A	5958864136
Email	—	amanda.hicks60@icloud.com
Address	— N/A	5918 Forest Ave
City / state / ZIP	— -, NULL, NULL	Minneapolis, MN, 55439
Group	GRP-2110	GRP-2110
Plan	CORE-HMO	CORE-HMO
Sources, records	CLM1 record	ENR ×3PRV ×1CLM ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-023476Amanda Hicks0.83

Matched against ENR-108977, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-108977Amanda Hicks1972-10-09Scored 1.00
ENRENR-108978Amanda Hicks1972-10-09Scored 1.00
ENRENR-108979Amanda Hicks1972-10-09Scored 1.00
PRVPRV-22018Amanda Hicks1972-10-09Scored 1.00
CLMCLM-406864Amanda Hicks1972-10-09Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39094250fada
Escalated CLM-406865, top score 0.83, candidates MBR-023476

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Amanda HicksMBR-023476, score 0.83, 5 recordsLinkConfirm as a distinct identityCLM-406865 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-15587
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-013275
Opened: 2026-10-19 19:54:36
Top score: 0.83