Steward queue/CASE-002816
Steward case

CASE-002816

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-15655workflow paused, state held

Side-by-side comparison

Incoming CLM-425307 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-425307incoming
#1MBR-044571Glooria King
0.831 rec.
Best evidence: NameAddress
NameGloria KingGlooria King
Date of birth1976-07-02—
Member ID—UHC-54429-89
SSN—
•••-••-null
—
Phone——
Email—
-
—
Address932 Ocean Ave
932 Ocean Avenue
932 Ocean Ave Apt 5
City / state / ZIPDenver, CO, 80271
Denver, CO, 80271-7485
Denver, CO, 80271
GroupGRP-8126—
PlanNAVIGATE-HMO—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044571Glooria King0.83
Matched against TPA-61175, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.99360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39c6cae3f06c
    Escalated CLM-425307, top score 0.83, candidates MBR-044571

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-15655
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-013318
Opened
2026-10-19 19:54:36
Top score
0.83