Steward queue/CASE-002826
Steward case

CASE-002826

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-32870workflow paused, state held

Side-by-side comparison

Incoming CLM-412575 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-412575incoming
#1MBR-013387Joe Ford
0.834 rec.
Best evidence: NameAddress
NameJoe Ford
Ford, Joe
Joe Ford
Date of birth—
1099-19-78
1978-09-19
Member ID—UHC-43516-61
SSN—
•••-••-null
•••-••-9871
Phone—
null
9687738680
Email—
null
joe.ford@hotmail.com
Address1902 Highland Ave
1902 Highland Avenue
1902 Highland Ave
City / state / ZIPChandler, AZ, 85201Chandler, AZ, 85201
GroupGRP-8913GRP-8913
Plan—MEDICARE-ADV-A
Sources, recordsCLM1 recordCLM ×3ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-013387Joe Ford0.83
Matched against CLM-412576, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39a0c5a9428b
    Escalated CLM-412575, top score 0.83, candidates MBR-013387

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-32870
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-024355
Opened
2026-10-19 19:54:36
Top score
0.83