Steward queue/CASE-002829
Steward case

CASE-002829

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-16955workflow paused, state held

Side-by-side comparison

Incoming CLM-432744 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-432744incoming
#1MBR-044210Rachel Young
0.831 rec.
Best evidence: NameDate of birth
#2MBR-015014Bryan Yang
0.612 rec.
Best evidence: none ≥ 0.90
NameRachel YoungRachel S YoungBryan Yang
Date of birth1961-08-26
19610826
1961-08-261961-08-06
Member ID—
null
UHC-25987-45UHC-24123-48
SSN—
•••-••-N/A
•••-••-7709•••-••-9474
Phone—
UNKNOWN
41843448513359830323
Email—rachel.young@outlook.com—
Address—
UNKNOWN
8725 Cedar Ln8243 Market St Apt 9
City / state / ZIP—
N/A,
Phoenix, AZ, 85076Sacramento, CA, 95850
Group—
NULL
GRP-1180GRP-7362
PlanSELECT-EPO—OPTIONS-PPO
Sources, recordsCLM1 recordCLM ×11 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044210Rachel Young0.83
Matched against CLM-432745, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-432745Rachel Young1961-08-26Single record 1.00
▶#2MBR-015014Bryan Yang0.61
Matched against CLM-402633, 2 fields compared, weighted score 0.607
FieldSimilarityWeightShareNote
Name0.71350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3938a37981fb
    Escalated CLM-432744, top score 0.83, candidates MBR-044210, MBR-015014

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-16955
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-014283
Opened
2026-10-19 19:54:36
Top score
0.83