Steward queue/CASE-002837
Steward case

CASE-002837

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-75953workflow paused, state held

Side-by-side comparison

Incoming CLM-421337 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-421337incoming
#1MBR-021028Lysa Pena
0.831 rec.
Best evidence: NameDate of birth
NameLisa PenaLysa Z Pena
Date of birth1956-11-011956-11-01
Member IDUHC-45922-33—
SSN—
•••-••- null
•••-••-7847
Phone—5952517329
Email—
N/A
—
Address—4869 Elm St
City / state / ZIP—
-
Nashville, TN, 37288
Group—
null
GRP-6358
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-021028Lysa Pena0.83
Matched against ENR-127968, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.94350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-127968Lysa Pena1956-11-01Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55dc69f16f04
    Escalated CLM-421337, top score 0.83, candidates MBR-021028

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-75953
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041237
Opened
2026-10-22 12:43:43
Top score
0.83