Steward queue/CASE-002839
Steward case

CASE-002839

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-23676workflow paused, state held

Side-by-side comparison

Incoming CLM-425910 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-425910incoming
#1MBR-013594Aisha Lopez
0.833 rec.
Best evidence: NameDate of birth
NameAisha LopezAisha Lopez
Date of birth1971-03-031971-03-03
Member ID—UHC-33764-63
SSN—
•••-••--
•••-••-7682
Phone—3938047568
Email—aisha.lopez@icloud.com
Address—
N/A
24 Desert Sky Blvd
City / state / ZIP—
UNKNOWN, null
Chandler, AZ, 85260
GroupGRP-4702GRP-4702
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordCLM ×1ENR ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-013594Aisha Lopez0.83
Matched against CLM-425911, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.93350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:554cb865f406
    Escalated CLM-425910, top score 0.83, candidates MBR-013594

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-23676
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-018877
Opened
2026-10-22 12:43:43
Top score
0.83