Steward queue/CASE-002840
Steward case

CASE-002840

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-16062workflow paused, state held

Side-by-side comparison

Incoming TPA-62076 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-62076incoming
#1MBR-035688Karen Lopez
0.832 rec.
Best evidence: NameDate of birth
NameKaren Lopez
Lopez, Karen
Karen T Lopez
Date of birth1992-01-05
01/05/1992
1992-01-05
Member ID—UHC-99332-07
SSN—
•••-••-NULL
•••-••-4528
Phone—
N/A
6888045170
Email—
null
karen.lopez92@aol.com
Address—4053 Grand Ave
City / state / ZIP—
NULL, N/A, -
Orlando, FL, 32850
Group—GRP-7965
Plan—
-
MEDICARE-ADV-A
Sources, recordsTPA1 recordENR ×1TPA ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-035688Karen Lopez0.83
Matched against TPA-62077, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5508f0dac509
    Escalated TPA-62076, top score 0.83, candidates MBR-035688

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-16062
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-013611
Opened
2026-10-22 12:43:43
Top score
0.83