Steward queue/CASE-002875
Steward case

CASE-002875

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-16515workflow paused, state held

Side-by-side comparison

Incoming CLM-403744 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-403744incoming
#1MBR-003233Jennifer Price
0.834 rec.
Best evidence: none ≥ 0.90
#2MBR-024605Jennifer Perez
0.831 rec.
Best evidence: Name
NameJennifer PerezJennifer S PriceJennifer Perez
Date of birth—
1948-07-81
1965-04-26—
Member ID—UHC-20738-60—
SSN—•••-••-7895—
Phone—
-
3973788524—
Email—jennifer.price42@icloud.com—
Address—
null
5802 Washington St6039 Grand Ave
City / state / ZIP—
UNKNOWN
Phoenix, AZ, 85030Tucson, AZ, 85749
GroupGRP-8406GRP-7283GRP-8406
Plan—
-
OPTIONS-PPO—
Sources, recordsCLM1 recordCLM ×2PRV ×1ENR ×14 recordsTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003233Jennifer Price0.83
Matched against PRV-28091, 1 field compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.863100%
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-024605Jennifer Perez0.83
Matched against TPA-51630, 1 field compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.003100%
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:397463042611
    Escalated CLM-403744, top score 0.83, candidates MBR-003233, MBR-024605

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-16515
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-013958
Opened
2026-10-19 19:54:36
Top score
0.83