Steward queue/CASE-002876
Steward case

CASE-002876

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-33307workflow paused, state held

Side-by-side comparison

Incoming TPA-51630 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-51630incoming
#1MBR-013958Jennifer Perez
0.831 rec.
Best evidence: Name
NameJennifer PerezJennifer Perez
Date of birth—
1498-07-18
—
Member ID—
-
—
SSN—
•••-••-UNKNOWN
—
Phone—
null
—
Email——
Address6039 Grand Ave—
City / state / ZIPTucson, AZ, 85749—
GroupGRP-8406GRP-8406
Plan—
null
—
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-013958Jennifer Perez0.83
Matched against CLM-403744, 1 field compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.003100%
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399faacf8b40
    Escalated TPA-51630, top score 0.83, candidates MBR-013958

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-33307
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-024605
Opened
2026-10-19 19:54:36
Top score
0.83