Steward queue/CASE-002894
Steward case

CASE-002894

Confidence 0.82 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-46701workflow paused, state held

Side-by-side comparison

Incoming CLM-404959 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-404959incoming
#1MBR-014083Bryan Henderson
0.822 rec.
Best evidence: NameSSN (last four)Phone
NameBryan HendersonBryan X Henderson
Date of birth1964-03-131965-03-13
Member ID—UHC-39534-92
SSN•••-••-4314•••-••-4314
Phone36543571253654357125
Email——
Address6347 Forest Ave6347 Forest Ave
City / state / ZIPPhoenix, AZ
Phoenix, AZ, UNKNOWN
Phoenix, AZ, 85001
GroupGRP-6156GRP-6156
Plan—
null
OPTIONS-PPO
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-014083Bryan Henderson0.82
Matched against ENR-106532, 5 fields compared, weighted score 0.825
FieldSimilarityWeightShareNote
Name1.00325%
Date of birth0.50325%one_digit
SSN (last four)1.002.521%
Phone1.001.513%
Address0.70217%street_match
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39f80753fc0f
    Escalated CLM-404959, top score 0.82, candidates MBR-014083

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-46701
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-031049
Opened
2026-10-19 19:54:36
Top score
0.82