Steward case

CASE-002896

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-93388workflow paused, state held

Side-by-side comparison

Incoming CLM-420160 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-420160incoming	#1MBR-014094Helen Gibson 0.811 rec. Best evidence: NameSSN (last four)PhoneAddress
Name	Helen Gibosn	Helen Gibson
Date of birth	1939-04-03	1940-04-03
Member ID	— -	UHC-11787-25
SSN	•••-••-5396	•••-••-5396
Phone	7852167931	7852167931
Email	— NULL	helen.gibson@proton.me
Address	3902 Market St	3902 Market St
City / state / ZIP	Nashville, TN, 37243 NASHVILLE, Tennessee, 37243	Nashville, TN, 37243
Group	GRP-5364	GRP-5364
Plan	MEDICARE-ADV-B	MEDICARE-ADV-B
Sources, records	CLM1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-014094Helen Gibson0.81

Matched against ENR-126533, 5 fields compared, weighted score 0.807

Field	Similarity	Weight	Share	Note
Name	0.98	3	25%
Date of birth	0.25	3	25%	month_day
SSN (last four)	1.00	2.5	21%
Phone	1.00	1.5	13%
Address	1.00	2	17%	exact

Guard: noneConflicts: none

Records in this identity

ENRENR-126533Helen Gibson1940-04-03Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39eaf48dedca
Escalated CLM-420160, top score 0.81, candidates MBR-014094

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Helen GibsonMBR-014094, score 0.81, 1 recordLinkConfirm as a distinct identityCLM-420160 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-93388
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-045467
Opened: 2026-10-19 19:54:36
Top score: 0.81