Steward queue/CASE-002900
Steward case

CASE-002900

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-78386workflow paused, state held

Side-by-side comparison

Incoming CLM-427930 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-427930incoming
#1MBR-025980Jack Taylor
0.834 rec.
Best evidence: NameDate of birth
#2MBR-016113John Taylor
0.604 rec.
Best evidence: Name
NameJack TaylorJack J TaylorJohn Z Taylor
Date of birth1971-03-071971-03-071971-08-28
Member ID—
NULL
UHC-47608-49UHC-19378-10
SSN—
•••-••--
•••-••-0079•••-••-6348
Phone—
NULL
52946338744673857651
Email—
UNKNOWN
jack.taylor@proton.mejohn.taylor@proton.me
Address—
NULL
3243 Main St8613 Washington St # 791
City / state / ZIP—
, UNKNOWN , NULL
Tampa, FLAtlanta, GA, 30374
Group—
NULL
GRP-6871GRP-5259
Plan—
N/A
SELECT-EPOCORE-HMO
Sources, recordsCLM1 recordCLM ×2ENR ×1TPA ×14 recordsCLM ×1ENR ×2PRV ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-025980Jack Taylor0.83
Matched against CLM-427931, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-016113John Taylor0.60
Matched against CLM-400929, 2 fields compared, weighted score 0.600
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth0.20350%year_only
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:398af3dc6caf
    Escalated CLM-427930, top score 0.83, candidates MBR-025980, MBR-016113

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-78386
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041906
Opened
2026-10-19 19:54:36
Top score
0.83