Steward queue/CASE-002902
Steward case

CASE-002902

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-97940workflow paused, state held

Side-by-side comparison

Incoming CLM-429325 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-429325incoming
#1MBR-014195Albert Flroes
0.832 rec.
Best evidence: NameDate of birth
NameAlbert FloresAlbert B Flroes
Date of birth2002-11-06
11/06/02
2002-11-06
Member ID—
NULL
UHC-31435-25
SSN——
Phone—
N/A
5808329980
Email—albert.flores@outlook.com
Address—
UNKNOWN
4970 Mesa Dr
City / state / ZIP—
-
Phoenix, AZ, 85093
GroupGRP-6531GRP-6531
Plan—CHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×1TPA ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-014195Albert Flroes0.83
Matched against ENR-138487, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.97350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:394a3f3aa73a
    Escalated CLM-429325, top score 0.83, candidates MBR-014195

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-97940
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046440
Opened
2026-10-19 19:54:36
Top score
0.83