Steward queue/CASE-002912
Steward case

CASE-002912

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-17032workflow paused, state held

Side-by-side comparison

Incoming CLM-417697 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-417697incoming
#1MBR-033590Pamela Lawson
0.831 rec.
Best evidence: NameDate of birth
NamePamela LawsonPamela Lawson
Date of birth1959-12-181959-12-18
Member IDUHC-19051-72—
SSN—
•••-••-UNKNOWN
•••-••-3494
Phone—9375730894
Email——
Address—8428 River Rd
City / state / ZIP—
NULL
Houston, TX, 77057
GroupGRP-8853GRP-8853
Plan—
NULL
—
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-033590Pamela Lawson0.83
Matched against CLM-417698, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-417698Pamela Lawson1959-12-18Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39652ca29ac7
    Escalated CLM-417697, top score 0.83, candidates MBR-033590

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-17032
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-014333
Opened
2026-10-19 19:54:36
Top score
0.83