Steward queue/CASE-002913
Steward case

CASE-002913

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-52998workflow paused, state held

Side-by-side comparison

Incoming CLM-417698 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-417698incoming
#1MBR-014333Pamela Lawson
0.831 rec.
Best evidence: NameDate of birth
NamePamela LawsonPamela Lawson
Date of birth1959-12-181959-12-18
Member ID—UHC-19051-72
SSN•••-••-3494—
Phone9375730894
(937) 573-0894
—
Email——
Address8428 River Rd—
City / state / ZIPHouston, TX, 77057—
GroupGRP-8853GRP-8853
Plan——
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-014333Pamela Lawson0.83
Matched against CLM-417697, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-417697Pamela Lawson1959-12-18Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:393486058151
    Escalated CLM-417698, top score 0.83, candidates MBR-014333

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-52998
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-033590
Opened
2026-10-19 19:54:36
Top score
0.83