Steward queue/CASE-002926
Steward case

CASE-002926

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-17183workflow paused, state held

Side-by-side comparison

Incoming TPA-60488 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-60488incoming
#1MBR-025200Ana Wong
0.833 rec.
Best evidence: Name
NameAnna Wong
Wong, Anna
Ana P Wong
Date of birth—
1595-01-13
1980-05-28
Member ID—
-
UHC-13625-76
SSN—•••-••-7161
Phone—
null
3955959376
Email—
-
ana.wong@gmail.com
Address—4229 Pine Dr
City / state / ZIP—
null, NULL
Scottsdale, AZ, 85277
Group—GRP-9954
Plan—
null
MEDICARE-ADV-A
Sources, recordsTPA1 recordCLM ×1TPA ×1ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-025200Ana Wong0.83
Matched against ENR-118890, 1 field compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.973100%
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:396b80c185bc
    Escalated TPA-60488, top score 0.83, candidates MBR-025200

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-17183
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-014442
Opened
2026-10-19 19:54:36
Top score
0.83