Steward queue/CASE-002928
Steward case

CASE-002928

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-73033workflow paused, state held

Side-by-side comparison

Incoming ENR-100999 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-100999incoming
#1MBR-035542Natalie Jacobs
0.831 rec.
Best evidence: NameDate of birth
NameNatalie JacobsNatalie L Jacobs
Date of birth1957-02-271957-02-27
Member IDUHC-58438-38—
SSN•••-••-5181—
Phone5293233571
529-323-3571
—
Emailnatalie.jacobs82@yahoo.com—
Address8406 Apache Blvd—
City / state / ZIPTempe, AZ, 85245—
GroupGRP-1858GRP-1858
PlanNAVIGATE-HMO—
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-035542Natalie Jacobs0.83
Matched against CLM-400749, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-400749Natalie Jacobs1957-02-27Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55d8d2ec96bc
    Escalated ENR-100999, top score 0.83, candidates MBR-035542

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-73033
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-040428
Opened
2026-10-22 12:43:43
Top score
0.83