Steward queue/CASE-002937
Steward case

CASE-002937

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-90700workflow paused, state held

Side-by-side comparison

Incoming CLM-417673 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-417673incoming
#1MBR-014513Andrea Patel
0.843 rec.
Best evidence: NamePhoneAddress
NameAndrea PatelAndrea Y Patel
Date of birth2009-04-01
Apr 1, 2009
2008-04-01
Member ID—
UNKNOWN
UHC-55738-89
SSN—
•••-••--
•••-••-4199
Phone5377891810
537.789.1810
5377891810
Email—
N/A
andrea.patel23@aol.com
Address9262 Hillcrest Rd
9262 HILLCREST ROAD
9262 Hillcrest Rd
City / state / ZIPColumbus, OH, 43201Columbus, OH, 43201
GroupGRP-6221GRP-6221
Plan—
null
OPTIONS-PPO
Sources, recordsCLM1 recordTPA ×1CLM ×1ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-014513Andrea Patel0.84
Matched against ENR-123281, 4 fields compared, weighted score 0.842
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.50332%one_digit
Phone1.001.516%
Address1.00221%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3983a6745cb3
    Escalated CLM-417673, top score 0.84, candidates MBR-014513

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-90700
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044854
Opened
2026-10-19 19:54:36
Top score
0.84