Steward case

CASE-002956

Confidence 0.69 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-66296workflow paused, state held

Side-by-side comparison

Incoming CLM-422303 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-422303incoming	#1MBR-027647Heather Hernandez 0.692 rec. Best evidence: Date of birth
Name	Patricia Hernandez	Heather A Hernandez
Date of birth	1977-03-19	1977-03-19
Member ID	UHC-44396-50	UHC-75070-81
SSN	—	•••-••-0693
Phone	—	4026279970
Email	—	—
Address	6739 Ocean Ave Apt 12	9822 Park Pl
City / state / ZIP	Dallas, TX, 75236	Seattle, WA, 98183
Group	GRP-1902	GRP-5898
Plan	— null	SELECT-EPO
Sources, records	CLM1 record	CLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-027647Heather Hernandez0.69

Matched against CLM-408042, 3 fields compared, weighted score 0.690

Field	Similarity	Weight	Share	Note
Name	0.84	3	38%
Date of birth	1.00	3	38%	exact
Address	0.00	2	25%	different

Guard: noneConflicts: none

Records in this identity

CLMCLM-408042Heather Hernandez1977-03-19Rule 0.97
ENRENR-110608Heather Hernandez1977-03-19Rule 0.97

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39813da544ec
Escalated CLM-422303, top score 0.69, candidates MBR-027647

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Heather HernandezMBR-027647, score 0.69, 2 recordsLinkConfirm as a distinct identityCLM-422303 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-66296
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-038341
Opened: 2026-10-19 19:54:36
Top score: 0.69