Steward queue/CASE-002960
Steward case

CASE-002960

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-64052workflow paused, state held

Side-by-side comparison

Incoming CLM-408120 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-408120incoming
#1MBR-014696Thomas Cox
0.831 rec.
Best evidence: NameDate of birth
NameThomas CoxThomas W Cox
Date of birth1986-04-101986-04-10
Member ID—
NULL
UHC-43029-59
SSN—•••-••-2697
Phone—
null
4604191476
Emailthomas.cox99@hotmail.com—
Address1819 Mesa Dr
1819 Mesa Drive
—
City / state / ZIPSeattle, WA, 98179
Seattle, Washington, 98179
—
GroupGRP-0748GRP-0748
Plan—CORE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-014696Thomas Cox0.83
Matched against ENR-110699, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-110699Thomas Cox1986-04-10Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39db5b750834
    Escalated CLM-408120, top score 0.83, candidates MBR-014696

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-64052
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037613
Opened
2026-10-19 19:54:36
Top score
0.83