Steward case

CASE-002966

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-80419workflow paused, state held

Side-by-side comparison

Incoming CLM-413248 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-413248incoming	#1MBR-014755Susan Adams 0.843 rec. Best evidence: NamePhoneAddress
Name	Susan P Adams	Susan Adams
Date of birth	1993-09-01 19930901	1992-09-01
Member ID	—	UHC-39910-13
SSN	•••-••-7906	—
Phone	5388136562	5388136562
Email	— null	—
Address	8014 Valley View Dr	8014 Valley View Dr
City / state / ZIP	Minneapolis, MN, 55410	Minneapolis, MN, 55410
Group	GRP-2960	GRP-2960
Plan	OPTIONS-PPO	OPTIONS-PPO
Sources, records	CLM1 record	TPA ×1CLM ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-014755Susan Adams0.84

Matched against TPA-55828, 4 fields compared, weighted score 0.842

Field	Similarity	Weight	Share	Note
Name	1.00	3	32%
Date of birth	0.50	3	32%	one_digit
Phone	1.00	1.5	16%
Address	1.00	2	21%	exact

Guard: noneConflicts: none

Records in this identity

TPATPA-55828Susan Adams1992-09-01Scored 1.00
CLMCLM-413250Susan Adams1992-09-01Scored 1.00
CLMCLM-413249Susan Adams1992-09-01Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:3963d2cff934
Escalated CLM-413248, top score 0.84, candidates MBR-014755

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Susan AdamsMBR-014755, score 0.84, 3 recordsLinkConfirm as a distinct identityCLM-413248 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-80419
Stage: human_steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-042399
Opened: 2026-10-19 19:54:36
Top score: 0.84